Citadel Property Management is the premier alternative for all of your property management needs. Our first-class management services are catered to the individual owner, cooperatives, condominiums, commercial entities, trusts, receiverships and more. Our services embrace all of the daily necessities required for your property to be successful in achieving it’s goals, giving our clients the flexibility and freedom to explore theirs.
Citadel Property Management has a wide range of experience managing all types of construction projects. We have managed projects large and small in all facets of building construction; from mechanical replacements including elevators, HVAC and boilers, roofing systems, bulkheads, foundations, exteriors and interior remodeling. Our in depth knowledge and industry contacts are sure to be an asset in your next major capital improvement project.
Real Estate Brokerage Services
Citadel’s brokerage services exceed expectations on all fronts. Our capabilities as a full service brokerage span all property types including commercial or residential units, multifamily and commercial income properties, new developments as well as business sales and brokerage. Citadel represents both buyers and sellers in all types of transactions; from sales and leasing to 1031 exchanges we are here to help.
Citadel Property Management is an ally to the private property developer. In addition to world class marketing and sales we can assist with the preparation of your market and feasibility studies, pre-development planning, comps analysis, saturation and density reporting. unit mix and architectural consideration, site-plan walk-ability and amenities, marketing strategies, offering plan; schedule A, schedule B, brokers opinion, management letters and more.
New Development Marketing
Citadel Property Management is a first-class NYC new development marketing specialist, Our new development marketing and sales team has the knowledge and experience to assure a quick sell out of your property at the best possible price. We strategize with our developers and their architects from the inception of an idea throughout the feasibility and refinement process until construction is complete and the final unit is sold out.
There are a wealth of services offered by Citadel Property Management Corp. Our wide range of hands on experience coupled with our vast network of industry recources provide our clientele with a working partner who can make your plans come to fruition and your dreams a reality. If there is service you do not see listed that you would like to discuss we would be happy to assist. Simply ask us, there is a good chance that if we can’t personally help you with your request that we know the right people who can.
Services Tailored to your needs
Whether you are a private owner, a Condo or Co-op Board we have the knowledge and experience to help manage your property to the standards you deserve. From a small walk-up to a large multi-unit complex, every property lives and breathes a little bit differently from the next. We incorporate our management systems with your properties culture to tailor our management services specifically to your home and investment to make sure we can find the perfect fit.
Around-the-Clock Emergency Service
We are available 24/7 for the emergency service needs that just cannot wait. Broken elevator in the middle of the night? A burst pipe on Sunday morning? Do not worry, call our office for a 24-hour emergency service and someone will be there to respond and get a service tech on the way. Owners can rest easy that a representative will be handling all emergencies and any hour of the day.
Online Owner & Tenant Portals
Our online portals put all your pertinent information at your fingertips right when you need it. Owners and Board members have easy access to real-time financial data, important building documents, a history of work orders and any other desired information. Residents can log-in to view their statements, review payment histories, pay online, submit service requests, find needed documents and more. Available 24-hours a day, you are just a click away with our secure log-in portals.
Transparent Financial Reporting
Citadel was built on a foundation of total transparency to the client. Through your secure building portal owners can view real-time financial reports, building documents, work orders, and more. We will work to develop the reporting formats that work best for you or your accountants and make sure you have what you need for real time reporting accessible to you whenever you need it.
Work Orders / Maintenance Mgmt
From ordinary repairs to tracking renovations at move-in or move-out, you are in the loop. Easily submit your service request through your resident portal and track the status of work step by step. Each and every update from the scheduling of work to completion is entered into our system and updated direct to your portal so you can view every step of the process and be kept up to date. Residents can communicate directly through the portal and review every conversation related to the work order in one place.
Online Tenant Payments Collections and More…
Payments through our online resident portal are simple and secure. Payments are deposited directly to your properties accounts with no paper check to “get lost in the mail”. All online payments and charges are automatically uploaded to the resident portal for easy access to track your history. We regularly encourage our residents to enroll in recurring payments through our online system which dramatically reduces tenant arrears improving the buildings overall financial health.